Policy and Procedures

Deep Seas is committed to protecting our clients privacy and providing an ethical, safe and inclusive support practice.

The content of this site is for informational and educational purposes only. Nothing found on this website is intended to be a substitute for professional therapeutic, psychological, psychiatric or medical advice, diagnosis, or treatment. Your use of this site does not create or constitute a therapist-client relationship with Deep Seas or El Payne. Deep Seas is not a therapy practice.

Always seek the advice of a clinical supervisor, business coach, or therapist in order to address your specific questions and concerns. The information provided on this site is not intended to be complete, accurate, and/or relevant to your specific situation or circumstance. Never disregard professional advice or delay in seeking it because of something you have read on this site. Never disregard ethical and/or legal procedures relevant to your practice because of something you have read on this site. Mandated reporting and your state's laws and rules always take precedence.


Deep Seas welcomes feedback, compliments and complaints as a way of improving our service delivery. Clients of Deep Seas services, and members of the public have the opportunity to provide, with anonymity where desired, formal and informal feedback. Clients are also invited to provide written feedback by way of a confidential questionnaire. Direct feedback is also welcomed at any time during service.

A compliment received in writing or in person may be shared in our external or internal communications where consent has been granted.

To provide comments of a general nature or to request a service feedback questionnaire, please contact me directly at epayne@deepseas.com.au.

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Please refer to our policies attached below: